Right of withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.

1 Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier,
– have taken possession of the goods if you have ordered several goods as part of a single order and the goods are delivered separately;
– have or have taken possession of the last partial shipment or the last piece if you have ordered goods that are delivered in several partial shipments or pieces.
If there are several of the above variants, the withdrawal period only begins when you or a third party named by you who is not the carrier has taken possession of the last goods or the last partial shipment or the last item.
In order to exercise your right of withdrawal, you must contact us (corollifex® gifts & history GmbH, Leibnizstr. 11, 97204 Höchberg / Würzburg, fax: +49 (0) 931/99 13 164-29, email: info@corollifex.de) by means of a a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the cancellation form for this, but this is not mandatory.

Withdrawal form (german, PDF to download / print)

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

2 Consequences of the withdrawal
If you withdraw from this contract, we have to give you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery, the cheapest standard delivery offered by us) , to be repaid immediately and at the latest within 14 days from the day on which we received notification of your revocation of this amount. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; in no case will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you informed us of the cancellation of this contract. The period is granted if you send the goods before the period of 14 days has expired.
We bear the costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, characteristics and functionality of the goods.